Frequently asked questions

Carrer d'Alcoi, 1, 03590 Altea (Alicante). Walking distance from Calle Major and the promenade. Plus-code HWXW+F4.

Mon/Wed/Thu/Fri/Sat 10:00–13:30 & 17:00–20:00. Sunday 11:00–14:00. Closed Tuesday. Hours may vary on holidays — call or WhatsApp +34 616 06 24 36 beforehand.

Yes. From 11:00 to 13:00 we dip and carve Dama-Velas and Mediterránea candles almost daily. Filming for personal use is welcome; commercial shoots please confirm in advance.

There is one small step at the entrance (~4 cm). Inside the floor is level with plenty of room. Call us and we will assist at the door.

A blend of refined paraffin and plant-based wax (soy/rapeseed), no animal by-products. The wicks are 100% cotton, lead-free.

A Dama-Vela burns for about 8–10 hours. Mediterránea candles last 20–40 hours depending on size. Tip: trim the wick to 5–6 mm before lighting for an even burn.

Yes — our candles are unscented by default and virtually soot-free when used correctly (no draft, straight wick). On request we craft scented versions with natural essential oils.

Yes, private workshops for 2–8 people on request. 90 minutes, materials included, you take your own finished candle home. Book via the contact form or WhatsApp.

Spanish and English run smoothly. For Dutch and French we partner with a local guide — flag this in the request and we will schedule the right day.

Within mainland Spain we deliver in 2–3 working days; EU in 4–7. Outside the EU on request. Small orders (1–2 candles) often ship via Correos, larger orders via tracked courier.

Fastest route: WhatsApp (+34 616 06 24 36). For larger or custom orders the contact form works too — you get a reply within 24 hours.

Yes. Digital gift vouchers from €20, delivered by email as a PDF. Redeemable in store or online. Ideal for last-minute gifts.